This powerpoint presentation presents a crisis situation and how it was handled by the media and by Tampa Bay Water. Topics covered include: be the first and best source of information
with the Board, the public, and the media;
open communications with project team
critical
including full disclosure to communications staff; respond to the role of investigative reporter by
upholding the public's right to know,
uncovering "secret" information,
provoking outrage; and,
prompt policy changes or action;
focus on reports to Board, regulators, members; and,
have communications staff attend and observe
interviews.
| Edition : | Vol. - No. |
| File Size : | 1
file
, 1.1 MB |
| Note : | This product is unavailable in Ukraine, Russia, Belarus |
| Number of Pages : | 24 |
| Published : | 11/01/2008 |
