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AWWA ACE70510 PDF

AWWA ACE70510 PDF

Name:
AWWA ACE70510 PDF

Published Date:
11/01/2009

Status:
Active

Description:

Best Practice in Customer Payment Assistance Programs

Publisher:
American Water Works Association

Document status:
Active
Format:
Electronic (PDF)
Delivery time:
10 minutes
Delivery time (for Russian version):
200 business days
SKU:
Choose Document Language:
$7.2
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This powerpoint presentation begins by providing a brief overview of the process approach to assisting payment troubled customers that includes the following steps: define objectives for target sub-groups, and define proactive approaches; the core process of proactively shrinking the problem by three strategies (shrink the bills, shrink the overdue caseload and arrearages, and shrink the cost of collections); and, performance measurement and continual improvement. Includes tables, figures.
Edition : Vol. - No.
File Size : 1 file , 1.1 MB
Note : This product is unavailable in Ukraine, Russia, Belarus
Number of Pages : 21
Published : 11/01/2009

History

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