AWWA ACE70637 PDF

Name:
AWWA ACE70637 PDF

Published Date:
11/01/2009

Status:
Active

Description:

Putting Customer Satisfaction Data to Good Use: Enhance Service Levels and Improve Operating Efficiencies

Publisher:
American Water Works Association

Document status:

Active

Format:

Electronic (PDF)

Delivery time:

10 minutes

Delivery time (for Russian version):

200 business days

SKU:

This powerpoint presentation begins by providing a brief overview of the value of customer feedback. Key learning topics presented include the following: gathering data in a meaningful way; tracking progress over time; interpreting results through an operational lens; driving actions to create value; and, sharing knowledge. Includes tables, figures.

Edition :	Vol. - No.
Number of Pages :	34
Published :	11/01/2009

History

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