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AWWA ACE70637 PDF

AWWA ACE70637 PDF

Name:
AWWA ACE70637 PDF

Published Date:
11/01/2009

Status:
Active

Description:

Putting Customer Satisfaction Data to Good Use: Enhance Service Levels and Improve Operating Efficiencies

Publisher:
American Water Works Association

Document status:
Active
Format:
Electronic (PDF)
Delivery time:
10 minutes
Delivery time (for Russian version):
200 business days
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This powerpoint presentation begins by providing a brief overview of the value of customer feedback. Key learning topics presented include the following: gathering data in a meaningful way; tracking progress over time; interpreting results through an operational lens; driving actions to create value; and, sharing knowledge. Includes tables, figures.
Edition : Vol. - No.
Number of Pages : 34
Published : 11/01/2009

History

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