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AWWA CSC59659 PDF

AWWA CSC59659 PDF

Name:
AWWA CSC59659 PDF

Published Date:
04/07/2004

Status:
Active

Description:

When Customers Speak...We'd Better Listen

Publisher:
American Water Works Association

Document status:
Active
Format:
Electronic (PDF)
Delivery time:
10 minutes
Delivery time (for Russian version):
200 business days
SKU:
Choose Document Language:
$7.2
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This slide presentation outlines information on customer satisfaction, focusing on understanding customers and their perceptions of water service. A case study of customer satisfaction at the City of Ann Arbor Water Utilities is outlined. Benchmarking customer satisfaction is outlined.
Edition : Vol. - No.
File Size : 1 file , 2.5 MB
Note : This product is unavailable in Ukraine, Russia, Belarus
Number of Pages : 38
Published : 04/07/2004

History

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