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AWWA CSC59680 PDF

AWWA CSC59680 PDF

Name:
AWWA CSC59680 PDF

Published Date:
04/07/2004

Status:
Active

Description:

The Greater Cincinnati Water Works: A Customer Service Approach to AMR

Publisher:
American Water Works Association

Document status:
Active
Format:
Electronic (PDF)
Delivery time:
10 minutes
Delivery time (for Russian version):
200 business days
SKU:
Choose Document Language:
$7.2
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This slide presentation outlines information on the Greater Cincinnati Water Works' (GCWW) meter reading challenges. To solve these challenges, GCWW decided on an Automatic Meter Reading (AMR) program. Topics covered include: H<sub>2</sub>O Radio, GCWW's meter reading program; customer service team; information technology team, active involvement in the RFP process from development to selection; billing operations sections; and, the Call Center, customer service.
Edition : Vol. - No.
File Size : 1 file , 1000 KB
Note : This product is unavailable in Ukraine, Russia, Belarus
Number of Pages : 31
Published : 04/07/2004

History

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