On May 6, 2002, Tampa Bay Water began the physical conversion of a regional
water transmission system from free chlorine to chloramines as the final
disinfectant residual. Although this date represents "throwing the switch", the
conversion process actually began more than three years prior. A myriad of
technical, political, and social issues were navigated in that three-year period,
culminating in a successful, "non-event". The process of consensus building,
educating the public, coordinating with consecutive systems and obtaining
permits for this conversion is outlined in this paper. Efforts continue as ancillary
treatment facilities are converting to chloramines and integrating into the regional
system.
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