Utility providers are now facing increasingly tough competition for the ratepayer
dollar. Challenged to do more with less, utility providers must assess their
competitive environment, employ innovative business practices, streamline their
operations, and become more efficient than ever before. To meet these challenges,
many utility providers are turning to information technologies as a key element
in achieving their business plans. And, once an implementation plan has been
developed, governance of that plan is needed to ensure that the implementation
plan remains integrated with business goals as the organization and technology
evolves. Experience and research have shown that a link is needed between
business goals and information systems planning to ensure effective use of
information technologies. This paper discusses that link, including case studies
from actual public agency information system implementations. Each case study
demonstrates how an organization's business planning has been successfully linked
to its information systems. Includes 7 references, tables, figures.
| Edition : | Vol. - No. |
| File Size : | 1
file
, 120 KB |
| Note : | This product is unavailable in Ukraine, Russia, Belarus |
| Number of Pages : | 17 |
| Published : | 01/01/1999 |
