BS BIP 0032:2005 PDF

BS BIP 0032:2005 PDF

Name:
BS BIP 0032:2005 PDF

Published Date:
06/01/2005

Status:
Active

Description:

Achieving BS 15000. Making metrics work

Publisher:
BSI Group

Document status:
Active

Format:
Electronic (PDF)

Delivery time:
10 minutes

Delivery time (for Russian version):
200 business days

SKU:

Choose Document Language:
$9.525
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Gives a practical view of why metrics and service reports are so important to the delivery of an effective service and to service improvements. It explains the requirements of BS 15000 for service reports, so that the right kind of information is provided at the right time to the right people, meeting the requirements of BS 15000.
ISBN(s) : 0580446360
Product Code(s) : 30124736
Published : 06/01/2005

History

BS BIP 0032:2006
Published Date: 03/31/2006
Achieving ISO/IEC 20000. Making metrics work
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BS BIP 0032:2005
Published Date: 06/01/2005
Achieving BS 15000. Making metrics work
$9.525

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