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BS BIP 0032:2006 PDF

BS BIP 0032:2006 PDF

Name:
BS BIP 0032:2006 PDF

Published Date:
03/31/2006

Status:
Active

Description:

Achieving ISO/IEC 20000. Making metrics work

Publisher:
BSI Group

Document status:
Active
Format:
Electronic (PDF)
Delivery time:
10 minutes
Delivery time (for Russian version):
200 business days
SKU:
Choose Document Language:
$9.906
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Gives a practical view of metrics and service reports and explains their importance in delivering an effective service and to service improvements.

Also available as part of KIT 190.
ISBN(s) : 0580474607
Number of Pages : 105
Product Code(s) : 30143864
Published : 03/31/2006

History

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BS BIP 0032:2005
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