BS BIP 0032:2006 PDF

Name:
BS BIP 0032:2006 PDF

Published Date:
03/31/2006

Status:
Active

Description:

Achieving ISO/IEC 20000. Making metrics work

Publisher:
BSI Group

Document status:

Active

Format:

Electronic (PDF)

Delivery time:

10 minutes

Delivery time (for Russian version):

200 business days

SKU:

Gives a practical view of metrics and service reports and explains their importance in delivering an effective service and to service improvements.

Also available as part of KIT 190.

ISBN(s) :	0580474607
Number of Pages :	105
Product Code(s) :	30143864
Published :	03/31/2006

History

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