ISBN: 9781482269826
Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in all organizations. It considers leading quality-related topics, such as unusual charts, supplier-organization-customer relationships, customer needs and expectations, instructional design, adult learning, advanced quality planning, and reliability.
| Edition : | 97 |
| Number of Pages : | 676 |
| Published : | 06/26/1997 |
| isbn : | 9781482269826 |
