DANSK DS/ISO 41012 PDF

ISO 41012:2017 provides guidance on sourcing and development of agreements in facility management (FM). It highlights: � essential elements in FM sourcing processes; � FM roles and responsibilities in sourcing processes; � development processes and structures of typical agreement models. ISO 41012:2017 is applicable to: � strategic processes related to service and support functions for the core business; � development of FM strategies; � development of facility service provision agreements covering both public and private service demand and internal and external production/delivery options; � development of FM information systems; � FM education and research; � organization development and business re-engineering processes in major types of working environments (e.g. industrial, commercial, administration, military, healthcare, accommodation).