DANSK DSF/ISO/FDIS 41012 PDF

This document provides guidance on sourcing and development of agreements in facility management (FM). It highlights: – essential elements in FM sourcing processes; – FM roles and responsibilities in sourcing processes; – development processes and structures of typical agreement models. This document is applicable to: – strategic processes related to service and support functions for the core business; – development of FM strategies; – development of facility service provision agreements covering both public and private service demand and internal and external production/delivery options; – development of FM information systems; – FM education and research; – organization development and business re-engineering processes in major types of working environments (e.g. industrial, commercial, administration, military, healthcare, accommodation).