Name:
DANSK DS/ISO/IEC TR 20000-5 PDF
Published Date:
11/15/2013
Status:
[ Active ]
Publisher:
Dansk Standard
This part of ISO/IEC 20000 provides guidance for an approach to implement an SMS that can fulfil the requirements specified in ISO/IEC 20000-1:2011. This part of ISO/IEC 20000 illustrates a generic, threephased plan to manage implementation activities, taking into consideration the design, transition, delivery, management and improvement of services. The service provider can tailor the phases to suit its needs and constraints. This part of ISO/IEC 20000 can be used together with the other parts of ISO/IEC 20000.
| Edition : | 13 |
| File Size : | 1 file , 2 MB |
| Number of Pages : | 50 |
| Product Code(s) : | DS-041, DS-041 |
| Published : | 11/15/2013 |