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DANSK DS/ISO/IEC TR 20000-5 PDF

DANSK DS/ISO/IEC TR 20000-5 PDF

Name:
DANSK DS/ISO/IEC TR 20000-5 PDF

Published Date:
11/15/2013

Status:
[ Active ]

Description:

Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1

Publisher:
Dansk Standard

Document status:
Active
Format:
Electronic (PDF)
Delivery time:
10 minutes
Delivery time (for Russian version):
200 business days
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Choose Document Language:
$30
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This part of ISO/IEC 20000 provides guidance for an approach to implement an SMS that can fulfil the requirements specified in ISO/IEC 20000-1:2011. This part of ISO/IEC 20000 illustrates a generic, threephased plan to manage implementation activities, taking into consideration the design, transition, delivery, management and improvement of services. The service provider can tailor the phases to suit its needs and constraints. This part of ISO/IEC 20000 can be used together with the other parts of ISO/IEC 20000.


Edition : 13
File Size : 1 file , 2 MB
Number of Pages : 50
Product Code(s) : DS-041, DS-041
Published : 11/15/2013

History

DANSK DS/ISO/IEC TR 20000-5
DANSK DS/ISO/IEC TR 20000-5
Published Date: 11/15/2013
Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1
$30
DANSK DS/ISO/IEC TR 20000-5
DANSK DS/ISO/IEC TR 20000-5
Published Date: 05/20/2010
Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1
$30

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