Name:
DANSK DS/ISO/IEC TR 20000-5 PDF
Published Date:
05/20/2010
Status:
[ Revised ]
Publisher:
Dansk Standard
This part of ISO/IEC 20000 gives guidance on a phased approach to implement an SMS that fulfils the requirements specified in ISO/IEC 20000-1. The phased approach provides a structured framework to agree priorities and manage the implementation activities. This part of ISO/IEC 20000 illustrates a generic, three-phase approach to manage the implementation. The service provider can tailor the phases to suit its needs and its constraints. This part of ISO/IEC 20000 can also be used with ISO/IEC 20000-2, ISO/IEC TR 20000-3 and ISO/IEC TR 20000-4.
| Edition : | 10 |
| File Size : | 1 file , 1.3 MB |
| Number of Pages : | 42 |
| Product Code(s) : | DS-041, DS-041 |
| Published : | 05/20/2010 |
