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DANSK DS/ISO/IEC TR 20000-5 PDF

DANSK DS/ISO/IEC TR 20000-5 PDF

Name:
DANSK DS/ISO/IEC TR 20000-5 PDF

Published Date:
05/20/2010

Status:
[ Revised ]

Description:

Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1

Publisher:
Dansk Standard

Document status:
Active
Format:
Electronic (PDF)
Delivery time:
10 minutes
Delivery time (for Czech version):
200 business days
SKU:
dansk-ds-iso-iec-tr-20000-5_2712816
Choose Document Language:
30.00 €
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This part of ISO/IEC 20000 gives guidance on a phased approach to implement an SMS that fulfils the requirements specified in ISO/IEC 20000-1. The phased approach provides a structured framework to agree priorities and manage the implementation activities. This part of ISO/IEC 20000 illustrates a generic, three-phase approach to manage the implementation. The service provider can tailor the phases to suit its needs and its constraints. This part of ISO/IEC 20000 can also be used with ISO/IEC 20000-2, ISO/IEC TR 20000-3 and ISO/IEC TR 20000-4.


Edition : 10
File Size : 1 file , 1.3 MB
Number of Pages : 42
Product Code(s) : DS-041, DS-041
Published : 05/20/2010

History

DANSK DS/ISO/IEC TR 20000-5
DANSK DS/ISO/IEC TR 20000-5
Published Date: 11/15/2013
Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1
30.00 €
DANSK DS/ISO/IEC TR 20000-5
DANSK DS/ISO/IEC TR 20000-5
Published Date: 05/20/2010
Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1
30.00 €

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