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DANSK DS/ISO/TS 10004 PDF

DANSK DS/ISO/TS 10004 PDF

Name:
DANSK DS/ISO/TS 10004 PDF

Published Date:
05/06/2010

Status:
[ Withdrawn ]

Description:

Quality management - Customer satisfaction - Guidelines for monitoring and measuring

Publisher:
Dansk Standard

Document status:
Active
Format:
Electronic (PDF)
Delivery time:
10 minutes
Delivery time (for Czech version):
200 business days
SKU:
dansk-ds-iso-ts-10004_2700597
Choose Document Language:
26.10 €
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W/D S/S BY DS/ISO 10004

This Technical Specification provides guidance in defining and implementing processes to monitor and measure customer satisfaction. This Technical Specification is intended for use by organizations regardless of type, size or product provided. The focus of this Technical Specification is on customers external to the organization. This Technical Specification is not intended for certification or contractual purposes, nor is it intended to change any rights or obligations under applicable statutory or regulatory requirements.


Edition : 10
File Size : 1 file , 1.5 MB
Number of Pages : 38
Product Code(s) : DS-036, DS-036
Published : 05/06/2010

History

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