Name:
ISO 10004:2012 PDF
Published Date:
09/15/2012
Status:
Active
ISO 10004:2012 provides guidance in defining and implementing processes to monitor and measure customer satisfaction.
ISO 10004:2012 is intended for use by organizations regardless of type, size or product provided. The focus of ISO 10004:2012 is on customers external to the organization.
| File Size : | 1 file , 740 KB |
| Note : | This product is unavailable in Ukraine, Russia, Belarus |
| Published : | 09/15/2012 |
| Same As : | ISO 10004:2012 |
