NR NR/L3/OPS/043/9.1 ISSUE 4 PDF

This process can apply to all Disruptive Events (as defined in Part H of the Network Code) regardless of cause. It should be used only where Network Rail considers that the protocol will facilitate effective service recovery or where capacity is significantly degraded as a result of the Disruptive Event.

This instruction is consistent with the Rights and Obligations of all parties who hold, or are subject to, a Track Access Contract (Freight Services).

PIRPOSE

The purpose of this process is to provide a process for managing freight services during a Disruptive Event, or as a consequence of a Disruptive Event. By implementing this procedure the opportunity arises for freight services which have yet to commence their journey, but which will be affected by a Disruptive Event, to be provided with an Alternative Train Slot (subject to agreement). If this procedure is not implemented then the service management options available are more limited and therefore provide less effective service recovery from large incidents.

This process is designed to manage performance risk by delivering greater consistency in the management of freight services affected by Disruptive Events, as well as improving the quality of the action taken and improving service recovery.