Business and Management: Communication Skills for the Practicing Professional, Part 2 PDF

In the March 2004 issue of ASHRAE Journal, we discussed the importance of honing communication skills to effectively convey ideas, regardless of whether they are focused on the technology of our business or the management of it. We can all signifi cantly improve these skills if we make a conscious effort to do so.

In that article, we concluded with some tips on effective listening. Here we will focus on another important part of communication—speaking.