In response to growing public awareness of
water quality issues and public demand for
water quality information, in 2006 the Madison
Water Utility sought an innovative solution to
maintain a high level of customer service while
minimizing the efforts required to provide
water quality information to individuals.
An all-pipes distribution system model was
used to identify the source of supply mixture,
or zone of influence, for each of the 24 wells
within the service area. GIS techniques were
utilized to associate the hydraulic model output
with all customer service addresses and this
information was organized into a database to
be employed by the utility. This poster paper presents
the result, a web-based address lookup
system that allowed the public to view the
source of supply mixture at their location and
provided dynamic links to water quality information
delivered only for the specific wells
that served the individual.
As a beneficial byproduct of the process
used to review the accuracy of the database
results, figures were created illustrating the
zone of influence for each well within the distribution
system. These figures have since been
used by utility staff to aid in the identification
of candidate flushing locations in events of
water quality impacts at particular wells.
| Edition : | Vol. - No. |
| File Size : | 1
file
, 3.3 MB |
| Note : | This product is unavailable in Ukraine, Russia, Belarus |
| Number of Pages : | 1 |
| Published : | 11/01/2008 |
