The City of Toronto Water Supply is responsible for the treatment, pumping,
transmission and storage of potable water on a wholesale basis for Toronto,
Ontario's approximately 2.4 million residents. Tightening resources, growing
regulations and the threat of privatization demanded that Toronto Water Supply
find a new approach to operations. A competitiveness assessment identified an
opportunity to significantly reduce operations and maintenance expenditures. This
opportunity was used to establish a five-year improvement plan and targets for
Toronto Water Supply. The improvement program is based on four operational best
work practices: total productive operations; program-driven work; unattended
facilities; and workforce flexibility, and two enabling best work practices:
technology as strategy; and organization as strategy. This paper describes
Toronto Water Supply's improvement program and how it will dramatically increase
productivity. Includes figures.
| Edition : | Vol. - No. |
| File Size : | 1
file
, 360 KB |
| Note : | This product is unavailable in Ukraine, Russia, Belarus |
| Number of Pages : | 12 |
| Published : | 01/01/1999 |
