The theory of constraints (TOC) features powerful
logic tools to help managers create and implement
changes to eliminate obstacles to improving system performance.
Most often applied to managerial challenges
in the private sector, TOC was recently used by managers
at the Albuquerque (N.M.) Water Utility Division
to facilitate continuous improvement within the maintenance
system. This article, the second in a two-part
series, describes how TOC methods were used to zero-in
on operational problems, identify their root causes, and
develop proactive solutions. Although only some of the
strategies developed by the Albuquerque team have been
put into operation, preliminary results are positive.
The essence of management is the determination and
implementation of organizational change. As this study
demonstrates, managers need to be aware of the major
role played by operational policies, their existing
applicability, and current interpretation because the
application of existing policies is often the key element
limiting performance. Includes 5 references, table, figures.
| Edition : | Vol. 98 - No. 8 |
| File Size : | 1
file
, 420 KB |
| Note : | This product is unavailable in Ukraine, Russia, Belarus |
| Number of Pages : | 14 |
| Published : | 08/01/2006 |
