BS EN 15838:2009 PDF

BS EN 15838:2009 PDF

Name:
BS EN 15838:2009 PDF

Published Date:
06/30/2010

Status:
Active

Description:

Customer contact centres. Requirements for service provision

Publisher:
British-Adopted European Standard

Document status:
Active

Format:
Electronic (PDF)

Delivery time:
10 minutes

Delivery time (for Czech version):
200 business days

SKU:
bs-en-15838-2009_1721536

Choose Document Language:
92.96
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Cross References:
ISO IEC Guide 37
EN ISO 6385
ISO 6385:2004
EN ISO 9241
ISO 9000:2005
ISO 10003
ISO 10002
ISO 14025:2006
ISO/DIS 26000
BS 8477:2007


All current amendments available at time of purchase are included with the purchase of this document.
File Size : 1 file , 460 KB
ISBN(s) : 9780580713194
Note : This product is unavailable in Ukraine, Russia, Belarus
Number of Pages : 34
Product Code(s) : 30174499, 30174499, 30174499
Published : 06/30/2010

History

BS EN 15838:2009
Published Date: 06/30/2010
Customer contact centres. Requirements for service provision
92.96 €

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