THE SALES ENGINEERING DEPARTMENT AT BIMBA MANUFACTURING IS RESPONSIBLE FOR PROCESSING ALL OF THE DESIGN MODIFICATIONS REQUIRED FOR SPECIAL ORDERS OF PNEUMATIC CYLINDERS AND ASSOCIATED PRODUCTS AT BIMBA MANUFACTURING. THIS PAPER TRACES THE PROGRESS MADE IN QUALITY IMPROVEMENT WITHIN THIS DEPARTMENT OVER A TWO YEAR TIME PERIOD. QUALITY LEVELS ARE EXTRAORDINARY AND THE THROUGHPUT IMPROVEMENT HAS BEEN OUTSTANDING.
